Economic Impact of Vodafone over its 15 Years of Operations in Turkey 1 August 2021

Project Name: Economic Impact of Vodafone over its 15 Years of Operations in Turkey

Country: Türkiye

Start Date: 01-04-2021

End Date: 01-08-2021

Client Name: Vodafone

Project Details: 

The objective of this project was to measure and document the overall and cumulative economic impact of Vodafone, a major telecom service provider in Turkey.

The methodology developed by PAL included design and analysis of various surveys with suppliers, retailers, consumers as well as structured interviews and analysis of Vodafone data. PAL Team conducted several semi-structured in-depth interviews with key stakeholders of the Vodafone Value Chain such as suppliers including call centers, departments from Vodafone regional headquarters, and SMEs which are using Vodafone solutions. Upon development of impact hypotheses, survey forms were developed to test these and four different different surveys were implemented targetting suppliers, dealers, SMEs, and customers.

Based on the public administrative data and data from interviews and questionnaires PAL measured employment and GDP impact of Vodafone with IO approach, measured Vodafone's transformative effects on its own value chain and Vodafone's contribution to inclusivity and sustainability. The results were sumarized in the final report and shared with the public by Vodafone.

To access the report, please click here. (In Turkish)